Update: 05/06/15 – Fonkraft has issued a statement on their website, they touched on what happened leading up to their campaign being cancelled on Indiegogo and what their future plans are:
As many of you may have heard our Indiegogo campaign has been pulled off by Indiegogo’s Customer Happiness Team, the decision that we’re absolutely are stunned about. We’re strongly feel that it was not fair to us and not fair to our backers as well.
We feel that we’ve been subjected to some kind of witch-hunting or complete judgement error.
A second day into our campaign we’ve had a message from Indiegogo’s Customer Happiness Team declaring that our campaign has been flagged for additional review. We’ve been given a short timeline in which we had to provide confidential information which we did and in punctual manner, fully co-operating.
Shortly after we’ve received such a response:
Thank you for your patience. We appreciate your cooperation throughout the review process. Unfortunately, after reviewing your campaign and campaign activity, we have determined that your campaign is too risky to continue raising funds through Indiegogo. At this time, we have removed your campaign from our platform and will be processing refunds for your campaign.
Indiegogo strives to maintain a balance between being an equal opportunity platform while simultaneously protecting the security of our users, and the decision to remove your campaign was not made lightly. We appreciate your understanding and sincerely apologize for any inconvenience.
Since then we haven’t received any more details about what we’ve exactly did wrong or how.
At this time our campaign is deleted from Indiegogo as well as our campaign account.
We’re left frustrated and clueless but will not fall victim to speculation and will not comment on this issue further.
Accusations of fraud.
Shortly after our campaign was pulled off by Indiegogo, although not all, but substantial part of the media focused it’s attention on speculation whenever our campaign was a fraud.
We are deeply hurt by such accusations and there’s nothing to it apart from subject to bad journalism.
Here’s why they are dead wrong:
1) Fully refunded.
As of this moment every person out of 320 backers is fully refunded.
2) Refund claims.
During short 3 days of our running we’ve received some refund claims, mostly due to accidental contributing which we fulfilled.
3) Indiegogo clailms.
Referring to the official statement of Indiegogo’s Customer Happiness Team, Indiegogo itself has never stated that we are a subject to fraud, in fact only saying, that: “we have determined that your campaign is too risky to continue raising funds through Indiegogo”, and that: “the decision to remove your campaign was not made lightly.”
Given that there is no place for speculation, no point can be made about an event of fraud and clearly, we’ve been subjected to typical crucifixion of media that level only of yellow press.
Why don’t you guys re-launch on Kickstarter?
At this moment due to strong regulations of campaigning on Kickstarter we don’t meet all of their necessary requirements to run.
We’re working towards it and plan on re-launching as soon as possible.
Fonkraft has also published this note on their website, stating that they do plan on moving ahead with creating their modular smartphone, but they will need funding and would love if anyone could donate to them.
Fonkraft modular smartphone is a self-funded project which is in progress for more than a year. We planned on shipping this September if we would succeeded with raising funds via Indiegogo, which we did. But due to extraordinary circumstances detailed above it is no longer the case.
Future of Fonkraft modular smartphone is clear – it will proceed ahead. But it needs funding.
At this moment we cannot promise certain timelines of shipment and cannot promise the products we initially offered.
We kindly accept any donations to help Fonkraft Smartphone become a reality.
Any donations made may be a subject for a future discount.
News just in, Indiegogo has cancelled the Konkraft Modular Smartphone campaign from their website and has refunded all previous backers of the device. If you were a backer then you would have received the message below from Indiegogo:
This is Indiegogo’s Trust and Safety Team. We are reaching out to inform you that the campaign (Fonkraft modular smartphone) that you contributed to has been suspended due to not meeting our Trust & Safety standards. While we cannot share specific details of the campaign, please note that we have already refunded your contribution.
We apologize for any inconvenience this might have caused you. We continually review campaigns and as new information arises we may take action such as suspending a campaign to protect contributors.
Thank you for your understanding.
Indiegogo Trust and Safety
A visit to Konkraft Modular Smartphone’s campaign page on Indiegogo will now land you on a missing campaign page.
So the big question now is, was this a SCAM? Indiegogo won’t reveal why the campaign was cancelled and Fonkraft hasn’t responded to anyone’s questions on social media, so we are still in the dark on whether or not there will actually be a Fonkraft modular smartphone.
Some backers are already saying that it was too good to be true, but it is not long now before we hear the truth.
I will keep you posted!
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